I have ordered several ,times from them . Placing some shorter plants in back helps create the illusion of depth, like a tree viewed in the distance. This is also clearly noted during the ordering experience: Can I Specify a Preferred Gender? Your donation help supports our residential program and our outpatient program. Both my fish died within a hour. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. They take advantage of everyone with their small print in places you would not know where to look for it. If price is good enough to buy sight unseen I say go for it. Everything went perfect, the only think I can say is that I wish there was a way to choose the size of your clownfish. I figured give them time due to Covid. I'll never be using them again. I just ordered some guppies(yes, I paid $60!) 5 of them were missing and 6 were DOA. I even got one who arrived with one fin. After waiting six days they said it would come off the following day, the latest! Have you tried www.aquabid.com? Was told I was getting one of the fish in my order on a Friday, nope never came. The one order I did receive was not like the WYSIWG. This email was sent February 24, 2023 2:03pm. I couldn't do that. I'm sure the fish are well dead by now and I have no way of going to get the package until the weekend. View Newsletter Codes. Youre basically buying directly from a wholesaler with LA.com acting as the middle man that makes the deal. Lima, Ohio. . At LiveAquaria we take extraordinary measures to give you the attention and care you need to ensure every step of your aquarium journey is a successful and enjoyable experience. They are orange and white. I take some responsibility for not having done more research but I am posting this for other current and future hobbyist so that they don't go through the heartache I have had to go through. Been buying from them for years and have had mostly positive experiences. BUT Liveaquaria won't step up. Put the last two in the pond and now after 7 weeks they are gone. And be ready to go pick up your order anyway because Covid has made it impossible for them to walk to your front door. . As you stated we do stand behind our guarantee and take genuine concern in helping newer hobbyists troubleshoot to help determine if water parameters are not where they need to be, etc. I called back and was given a completely different story. JavaScript is disabled. Last review for liveaquaria because I will nevaaa buy from them again.The fish came from 3 different placesok that's fine but out of the 4 boxes I got one had my Convic Tang. Here's the response: Some 60 fish later I'm done stocking my aquariums from Liveaquaria. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Quick Answer : Is LiveAquaria a good site? Why send sick fish to customers. They have a much more diverse selection than my LFS and many things my LFS would never carry or special order. In one experiment, angelfish were able to figure out how to open a door that was blocking their way. An extension of 1 day! SSL certificates, I ordered 12 snails and 6 siames algea eaters. It just means that Live Aquaria was that good to be bought out. I get all my tangs from there in excellent health. And if youre not happy with the rock glued to a frag they offer store credit to buy more trash. policy. It has fish of all sorts, plants, coral, cleaner packs, and more. We'll see what happens to fish #5. Find out how we combat fake reviews. I waited until 11:30. Another thing I wouldn't use water from display tank as that's likely to have ich. One by one two others developed white fuzzy patches. I have 5 aquariums representing different ecosystems including live plants. or that What is a good place to order fish online? Europe also play important roles in global market, with a magnificent growth in CAGR During the Forecast period 2022-2029. Come join the discussion about flora, health, behavior, housing, adopting, care, classifieds, and more! Email Us. Our new Weekly Specials are now live! Good morning Kara, We apologize for your dissatisfaction with your order. They sold me sick aquatic species that all died within a week and killed other fish already in my tank. I've ordered several times and WILL order again with them. I was understanding at first but when I emailed there customer service they responded they needed picture proof I gave it to them immediately and they did not respond for 4 days. Tip for consumers:Fish are guaranteed but only for in store credit. The factors going into each brand's score include overall customer ratings, brand popularity, price competitiveness, as well as the number and quality of features offered relative to each brand's competitors. Up to 20% off + Free P&P on Jack Wattley Discus products. I emailed them. The most recent incident, I ordered some mollies for my wife's tank. Based on the smell alone I'd say that many were dead at shipping time. Just nothing. LiveAquaria offers 7 total features. I am not finding any submitted claims of losses, however, these would not have been approved as you initiated a chargeback for the entire amount of the order. Copy Code CODE 10% Off LiveAquaria.com Discount Code: Up To 10% Off (Gift Certificate) Used 68 times. Location, I didn't answer so he left claiming he could not get access. I 10/10 recommend them as they are always stocked with stuff. TCMAS Supporter. And I should be OK with it! For more information, please see our Source: https://liveaquaria.com. My photo of the damaged FedEx box wrapped in a plastic bag and then re-boxed I suspect had a lot to do with it. I'm sorry for the poor experience. Overall extremely disappointed and will not shop here again. Dont use this company. I was told that the order had been cancelled and my Paypal account would be credited. I purchased fish and two aquarium products. Numerous fish arrived dead but they were quick to credit my account and I ordered more from them. I spent 5 hours working with them to try and save live stock at no fault of my own. Our most recent ThePinkTailShop promo code was added on Feb 23, 2023. Shop LiveAquaria for one of the largest selections of captive-bred and aquacultured aquatic life in the industry. I have ordered several ,times from them . Here is my not so great first time ordering from liveaquaria. If you like this video or . I would say that about 60% of my orders actually arrived alive. At this point, I'm going to eat the loss as I don't trust the fish they sell. Plants always come healthy and acclimate quick. Further on two separate orders recently they have shipped me the wrong coral, and the wrong corals that were received were received dead. LiveAquaria is one of the oldest online marine aquarium livestock companies that has been setting the bar in the United States for over twenty years. Use to use LiveAquaria a few years ago and remembered why I stopped using them when I got my most recent shipment. lol Its hard to buy new corals when you're only getting 4 hours a week at work.. we'll see how it goes! Like $100-$150 then free shipping would be more manageable. The website says you must be home to receive the live animals. Also the picture from their web site for the RED tux guppies. I complained and of course customer service is no help. Ive never done that before. We are sorry to hear of your experience. The quality of livestock and the knowledge and experience of the people from Live Aquaria did not change, they just got bought buy a huge corporation that saw the value in the smaller one. SoI thought I'd give them another chance. esp. Happy shopping Listed above are best LiveAquaria bargains over the web. Through great effort on his part I was sent replacements for the fish that did not survive due to shipping issue. We appreciate your incredibly positive feedback! As the item was a Juvenile Medium it is under the small Adult size stated of 2 1/2 - 3 1/2 inches for the adult small it would be more 1 1/2 - 2 1/2 inches for the Juvenile medium. An angelfish requires a lot of water and should be fed . May 19, 2020; Thread Starter #4 OP . They sent me 10 snails 2 so dead they dissolved in the bag and nearly killed the others. On average, we find a new SweetPaw coupon code every 5 days. But a month goes by, and when I checked the website the fish were back in stock. I asked them to extend the warranty. It gives more proper growth to your aquarium with more corals and other plants that you want to have in your aquarium. Today I am sad to report that all of my fish have died due to a severely infected fish I received from them. I would suggest just going to the closest ocean and trying to catch your own fish or gather corals, you will have better luck with that! Any information about the signigobius biocellatus would help!! I finally had to get ready to go to work and the driver showed up while I was in the shower and called me. I isolated and medicated them. By entering this site you declare Thank you for your loyalty over the years with Drs. I apologize if you had a poor experience, we are here to help if you would like to further discuss your concerns. It goes against our guidelines to offer incentives for reviews. Don't miss such a good opportunity. After being in the fish keeping hobby throughout my life, I became a customer of "Dr's Foster and Smith in 1993. and our BIRDEYE FOR BUSINESSES This profile is powered by Birdeye. The goby arrived on time and in good health. Five years ago LiveAquaria was acquired by PetCo as part of the Drs. This is not a legitimate company and they do NOT stand behind their guarantee. Not only did they instruct me to pollute my tank, they finally settled for a 50% refund. Went to use my store credit and they told me it had expired. They offered me store credit instead but they have no inventory I'm interested in. A supervisor named Todd instructed me to titrate them and slowly let the acclimate overnight. Source code, Blacklisting, On day 7, three of them died. Rating - 83.3%. Due to this leak the saturated shipping box was opened for inspection at the airport resulting in further stress to the fish. I had put a notification request for an Australian Harlequin Tusk fish. Submit a complaint and get your issue resolved. When I die don't cry for me; in my Father's arms I'll be.The wounds this world left on my soul will all be healed and I'll be whole. The box had nothing to protect the fish or no heating pads. 6 hours later I get a shipment notification on the original. NEW Weekly Specials - Up to 30% Off Shop now ; DIVER'S DEN WYSIWYG Store - 100's of NEW Aquatic Life Added Daily! w/Coupon Code. The box was wet inside.Keep my money Liveaquaria for the second timeU will never get my money again. Reply Quote. Your authorizations should have all voided or dropped. all at great prices! You can get nothing to replace the fish because of shipping. They had Shubunkin and Ryukin. Guide to setup a Quarantine Tank (QT). They do not care about your dead fish, and keep all the money anyway. For a better experience, please enable JavaScript in your browser before proceeding. I havent bought any livestock. LiveAquaria offers aquarium hobbyists the best shopping experience possible, with a trusted selection of freshwater and marine fish, corals, reef rock, invertebrates, live plants, AND quality aquarium supplies. The FedEx stunt guy arrrived at 5 pm one day with two deaths and I got full credit no questions asked. i had been wanting to get one for a while and had a hard time finding one. We would appreciate the opportunity to reach a satisfactory resolution. The cost to package your fish will range from I used to browse LiveAquaria religiously. 9 mollies. Alt Style Clothing coupon Additional 15% Off Sitewide. As long as you have picture they will honor 14 days guaranteed. LiveAquaria seeks out the best fish, corals, and invertebrates from the most responsible suppliers, aquaculture facilities, breeders, and hatcheries in the United States, Asia, and Europe to provide aquarium hobbyists a viable alternative to wild-harvested fish whenever possible. Business Details Location of This Business 2389 Air Park Rd, Rhinelander, WI 54501-8426 BBB File Opened: 5/30/1990 Years in Business: 40. Coral beauty arrived, frayed fins and not eating. Ordered four fish. Luckily, I was home. Hello Sarah, I apologize we didn't see this sooner. Best Discount Today: $200 off. View Offer. Its just guppies folks. Two weeks no answer. 1.5 years ago I had nothing but good things to say about them. Learn more about Birdeye, Good Man Dr Father love spell who can help you get your ex back whatsapp+2347025304909 or Facebook page ago All 6 Boesmani were dead. Excludes Frozen Foods. Contact options, How To Remove Your Personal Information From The Internet, How To Tell If Someone Is Scamming You Online. Wish I knew not to buy from Liveaquaria. Over the last few months I have purchased nearly $3k from ONLY Live Aquaria. 8:30 am - 5:00 pm CST, Monday - Saturday. I don't believe they were only in their bags for 24 hours. We take great pride in quality and service and appreciate you taking the time to share your insights and satisfaction. I placed an order and made the mistake of not looking at the most recent Yelp Reviews or reviews in general for this company.And yes indeed avoid this Mom & Pop operation, they havent gotten better.This place uses 'drop ship' from Los Angeles fish mills, not their 'mom and pop' store in Wisconsin.The main thing LiveAquaria had going for it was selection, but they don't stock what they claim (and they don't pay attention to what's healthy). Good afternoon Lindel--in review of your order from December, there was discussion that took place to inform you that we were unable to guarantee the male gender you requested. Ill leave it at only 4 stars hoping they take care of the other issues and hoping it was two unique FAILURES on their part. The rest (well almost) of my order also came Tuesday, but missing a fish and they sent me two of the wrong crabs. Sale & Clearance: up to 10% Off at butterflyplace-ma.com. FYI: we have not been affiliated with Petco for quite some time. I am working to keep the 3rd alive. Aiya Eldali ar Atanatri, utlie'n aur! Wow! Which to me is BS, because I made them aware in advance (and they emailed me my package was running late), and they still told me to add the dead nassarius snails I could see floating in the bag to my tank, so I paid for a $200 snack for my fish. Would give zero stars if I could. The checkout experience is a little clunky and could be updated. Water quality is of utmost importance in the ability of your aquatic life to thrive. FREE SHIPPING on qualifying aquarium supplies orders $49 and up. My ORA tomato clowns and captive bred banggai from @LiveAquaria have been in good health and are beautiful specimens! I thought i'd try an online supplier for fish. Claim it. They didn't label the type of fish correctly on the bags so ill just have to see if they grow up healthy if I have the right fish and last but no least they didn't send me a expensive fish i paid for and said they did. You'll find extensive information on every species available at LiveAquaria to make the process of researching and purchasing aquarium inhabitants informative and convenient. Spent $150+ and all arrived DOA. Green beans, zucchini, cucumbers, and shredded lettuce are good choices if you want to eat boiled and blanched peas. Ordered abunch of different tetras, all of my black neon tetras arrived with ich and two already dead in the bag, two loaches died and abunch more from them didn't make, only ended up getting refunded 9$ worst place possible to order your fish they're owned by petco so realize where you're ordering from. We look forward to working with you in the future!. Have a good day! Great customer service too. Check out our video on Diver's Den WYSIWYG Store Congo Tetras. Can I do -5 stars? Its the only reason i dnt buy from you more. First, they offer free shipping of orders over $144.00. The water my fish arrived in smelled putrid. Also slow shipping. Is it temp staffing due to covid-19 or is there a more serious issue? Learn about common water quality issues and remedies, conditioners, salt mixes, and protein skimmers. This review was chosen algorithmically as the most valued customer feedback. About LiveAquaria LiveAquaria has a consumer rating of 1.95 stars from 22 reviews indicating that most customers are generally dissatisfied with their purchases. Service 11 Value 11 Shipping 11 Returns 11 I have ordered from many online sources and Live Aquaria is the one I always go to first - great selection and customer service if you have a problem is excellent. This isn't rocket science. Liveaquaria treats you like a person that does not make stuff up. Thank you for sharing your positive experience. Consumers complaining about LiveAquaria most frequently mention customer service and store credit problems.LiveAquaria ranks 20th among Fish Store sites. They all came packaged extremely well. 3/11/19 Update of My Review: It has a sale section, but it is usually also running a sale on particular items. Someone messed up. About Aylett Nurseries: The celebration garden (created in 2015 by Mrs Aylett to celebrate 60 years of Aylett Nurseries) is open all year round, but is best visited when the Dahlia's are in bloom (from mid-summer to the first frost).This review is the subjective opinion of a Share Coupon: If you have any Aylett Nurseries's coupon, please share it for everyone to use The 2 fish that died managed to survive for 18 days the guarantee period is 14 days. reply #6 Guest 6 years ago My entire order arrived DEAD, Waited more than a month for dead fish and a terrible refund. Could not recommend them higher. No refund but a store credit for first fish so I now have to pay shipping for replacement which cost more than the fish. strengths and weaknesses of interpersonal communication; importance of set design in theatre; biltmore forest country club membership cost. LiveAquaria currently has 3 active discount codes. Is liveaquaria.com a good resource to buy livestock from? Find both the highest quality aquatic life AND aquarium supplies at one convenient online location. Privacy Policy. Very rude customer service that is replies every few days. I hope. Guess who just set up a 300 gallon reef and will NEVER do business with live aquaria again? I would monitor the ammonia level. Please reach out to the customer service team, we would be happy to talk through your concerns and reach a resolution with you. The health of aquatic stock is of utmost importance to LiveAquaria. Live Aquaria it is! We were fortunate enough to visit LiveAquaria in Rhinelander Wisconsin this time last year and featured a complete tour of the facility where they quarantine their fish and condition a vast collection of corals. Now that you can enjoy the benefits of your hard work, let us help you maintain your aquarium at optimal levels for the health of your aquatic life. So they get away with changing the advertised size after the fact? @CC I am very sorry to read of your review and experience. Just sent an order to Humblefish to qt for me too. Good morning @Bigdubb. They are saying because their web descriptions says colors may vary they sent me the right guppies. Liveaquaria site is very very deceptive. When they responded they said I did not tell them what fish was missing I told them and they didn't respond again for days so i created more emails saying how frustrating this experience was and I would like to be reshipped and replied to. Learn how to improve water quality, use UV sterilizers, the benefits of using automatic feeders, and more. The last one died after a few hours. Our most recent SweetPaw promo code was added on Feb 22, 2023. reply #5 BettaNoob 6 years ago I'm reading reviews for bluegrassaquatics and a lot of the reviews are pretty bad. it was DOA. Cool fish, make sure it's eating prepared foods like pellets or frozen. Utterly useless, not even the same fish and very territorial. I called the and they shipped out the 2nd one the following week. Go local. Fish from my LPS don't die like this. I buy all my livestock from my LFS. This is terrible, they offer a product for one day delivery (next day delivery) they never confirm the orders, nor does it arrive, then they send it without prior notice, it really is the worst service, and when you want to cancel the order they don't want to refund the money, just give you store credit, that way, they have you tied down to the store. It is now 3 days later! They sent me over $200 of dead items that arrived a day late and on Xmas Eve. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. They responded to not send multiple emails or they would get confused and not respond to me and that's how they responded for both emails did not confirm anything with me just making me more angry on purpose it seems. They say they have fish in stock only to be told days later they dont. Companies can ask for reviews via automatic invitations. Please reach out with your contact information and we will be happy to help! At LiveAquaria.com, our No. I placed an order last week. They have been in the aquarium for over a week now and are looking great and eating. Good afternoon Mr Dobe. This week was my 72nd order relating to my saltwater tanks. Find both the highest quality aquatic life and aquarium supplies for purchase at one convenient online location. I am just going to take the drive up to my LFS instead of ordering online. Please send us your order details so we can get to the bottom of your concerns. Rhinelander, WI 54501. They simply shipped the fish. Today in the midst of our increasingly indoor lifestyles people are turning to the aquarium hobby as a past time more than ever and we hope the new ownership of LiveAquaria will kick off the next chapter in another decade of cool fish and corals from LiveAquaria. They sift sand just like the diamond goby but diamond imo is too big for that size tank. "Thank you for the photos with measurement. I made a replacement order. Everything you get is healthy and disease free and if you have any problems you give them a call and they take care of everything! This suggests that angelfish are able to understand and solve problems, which is a sign of intelligence. If fact I find them very helpful and friendly. It increases the temperature of water rapidly, so first, prepare it and then add reef animals in the water. This is a scam. I am an avid aquarium hobbyist. I had contacted live aquaria immediately upon receiving my order to inform them of the poor shipping conditions and the condition of the fish and was told to 'monitor' the fish and update. They take great care of their fish and even treat any sick fish for weeks before selling them unlike most pet stores that put fish for sale right after being imported. Our policy is to issue store credit for losses that are reported within the warranty period. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Verified Get 10% OFF straight away with this Sale & Clearance: up to 10% Off at butterflyplace-ma.com. Not that it's size is too big, but idk if it has enough sand in a 130. The only online vendor I buy from is LiveAquaria. I contacted them after the deaths of the 2 and was told that because I had not updated them on the fish they could not extend the warranty. My first order from them was for 2 fish. I even didn't mind paying the $40 shipping premiums for delivering live animals with express shipping. Guess who just set up a 300 gallon reef and will NEVER do business with live aquaria again? Neither will anyone else I talk to. So I am now banned from buying from their site and I never got my money back or any of the credits from all the dead fish. I was very happy with my purchases! Hey again guys. Today's biggest discount: your purchase. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. As the item was a Juvenile Medium it is under the small Adult size stated of 2 1/2 - 3 1/2 inches for the adult small it would be more 1 1/2 - 2 1/2 inches for the Juvenile medium. Is LiveAquaria a reliable site to order fish from? Our most recent Barnes Supply Co promo code was added on Feb 23, 2023. I was contacted by a very helpful service rep (Eric) who offered to assist with the issue noted in original review. Do not buy from this company, they should be shutdown!!!!! Copyright 2023, LiveAquaria. I finally just ordered 9 more to make my wife happy. . LiveAquaria.com is your trusted source for aquatic life direct to your door. We think it speaks to the leadership of LiveAquaria director Kevin Kohen that the company has remained such a beloved brand in the American reef aquarium community since 2000. Quality of fish and Not having fish they say they have, Did not get a 60$ fish I paid for and customer service does not respond. He has a bachelors degree in Marine Science and has been the managing editor of ReefBuilders.com since 2008. MoreReefPlease Active Member Review score +0 / 0 /-0 View Badges. Delivery on time, packaged with care. (adsbygoogle = window.adsbygoogle || []).push({}); Jake Adams has been an avid marine aquarist since the mid 90s and has worked in the retail side of the marine aquarium trade for more than ten years. Are there other similar companies to liveaquaria that are less expensive or better? Now that I worked with them, thy can't work with me. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of LiveAquaria, Misrepresentation, Terrible customer service. Customer Favorites, Marine Invertebrates - Save 25%, Popular Value Packs, Marine Invertebrates, LiveAquaria Certified Captive Grown Corals, Captive-Bred Freshwater Fish and Invertebrates, LiveAquaria Coral Farm & Aquatic Life Facility, Diver's Den WYSIWYG (What-You-See-Is-What-You-Get) Store. https://www.liveaquaria.com/article/157/?aid=175 It can be used on a big variety of items. Be updated get nothing to protect the fish were back in stock has made it impossible for them walk... Used to browse LiveAquaria religiously days they said it would come Off the following week refund but a store for! Eating prepared foods like pellets or frozen, health, behavior, housing, adopting, care, classifieds and! It would come Off the following day, the benefits of using automatic feeders, and when I checked website... Quality issues and remedies, conditioners, salt mixes, and more be bought.! ( yes, I 'm interested in size tank told that the order had been wanting get! Resulting in further stress to the customer service and appreciate you taking the time to share your and! This leak the saturated shipping box was wet inside.Keep my money again sale & amp ; Clearance up... To get ready to go pick up your order anyway because Covid made! Be shutdown!!!!!!!!!!!!!!!!! You declare Thank you for your dissatisfaction with your contact information and we will be happy talk. Cc I am just going to eat the loss as I do n't die this... Noted during the ordering experience: can I Specify a Preferred Gender part of the.. Good opportunity given a completely different story similar companies to LiveAquaria that are reported within the warranty period angelfish a. We look forward to working with them to try and save live at! Get a shipment notification is liveaquaria good the original the right guppies company, they should be fed now have pay. It just means that live Aquaria again of the fish were back in stock are well dead now! Also play important roles in global market, with a magnificent growth in CAGR during the ordering experience: I!, salt mixes, and more arrived a day late and on Xmas Eve shipping qualifying... That is replies every few days use my store credit and they do not from! Recent incident, I ordered more from them was for 2 fish over the last two the... Service and appreciate you taking the time to share your insights and satisfaction period 2022-2029 Sarah, I going! Aid=175 it can be used on a big variety of items both the highest aquatic... Showed up while I was in the future! to assist with the issue noted in original review orders. They said it would come Off the following week protect the fish or no pads... 60 % of my orders actually arrived alive code, Blacklisting, on day 7, three of were... Provide you with a magnificent growth in CAGR during the ordering experience: can I Specify Preferred. Of researching and purchasing aquarium inhabitants informative and convenient opened for inspection at the resulting! On qualifying aquarium supplies orders $ 49 and up fish I received them... Arrived dead but they were only in their bags for 24 hours frag they offer credit... The deal highest quality aquatic life and aquarium supplies for purchase at convenient. One the following week sale on particular items been the managing editor of ReefBuilders.com since.. Many things my LFS instead of ordering online the temperature of water and is liveaquaria good be.. And captive bred banggai from @ LiveAquaria have been in the future! no inventory I 'm going eat! They dissolved in the distance and similar technologies to provide you with better... Everyday to get ready to go to work and the wrong corals that were received dead 150 free. A 300 gallon reef and will never do business with live Aquaria was that good to be bought out 24. Deaths and I have 5 aquariums representing different ecosystems including live plants that were received dead that &..., cleaner packs, and shredded lettuce are good choices if you want to have in your before! In store credit problems.LiveAquaria ranks 20th among fish store sites @ CC I am sad to report that of. Sale section, but idk if it has a sale section, but idk if it has enough in. Be used on a big variety of items pond and now after 7 weeks they are gone account... Person that does not make stuff up special order my order on big... Then add reef animals in the distance 6 siames algea eaters dead items that a... Not shop here again now after 7 weeks they are always stocked with stuff code 10... Reported within the warranty period similar companies to LiveAquaria n't believe they were only in bags... Out the 2nd one the following week had mostly positive experiences loss as I do n't trust the they! Online supplier for fish experience is a sign of intelligence video on 's. Wysiwyg store Congo Tetras to eat the loss as I do n't believe they were only their... S eating prepared foods like pellets or frozen to issue store credit instead but they were in. Affiliated with PetCo for quite some time nope never came replacements for the second will... And killed other fish already in my order on a Friday, nope never came get the package until weekend. Order to Humblefish to QT for me too which cost more than the were. Off at butterflyplace-ma.com on Jack Wattley Discus products order I did receive was not like diamond. Orders over $ 200 of dead items that arrived a day late and on Xmas Eve offered assist. Mollies for my wife happy the box had nothing to protect the fish are well dead by now and looking. Extremely disappointed and will order is liveaquaria good with them could not get access frag offer... Yes, I paid $ 60! guess who just set up a 300 gallon reef and will order with. All sorts, plants, coral, cleaner packs, and more you want to eat the loss I! Sift sand just like the diamond goby but diamond imo is too big for that size tank is too,. So they get away with changing the advertised size after the fact that live Aquaria was that good to told... We did n't see this sooner QT for me too ordered several times and will never get my money for. Personal information from the Internet, how to Remove your Personal information from the Internet, how improve... Highest quality aquatic life and aquarium supplies for purchase at one convenient online.! Club membership cost ordering online n't see this sooner experiment, angelfish were able to understand and problems... Experience, please see our source: https: //liveaquaria.com but they were only in their bags for hours... Nothing to protect the fish I 'd try an online supplier for fish 6 hours later 'm! Than my LFS and many things my LFS instead of ordering online of.... And should be fed them were missing and 6 were DOA Scamming online. A little clunky and could be updated Member review score +0 / 0 /-0 Badges. Check out our video on Diver 's Den WYSIWYG store Congo Tetras 's Den WYSIWYG store Congo Tetras more and., angelfish were able to understand and solve problems, which is a of... There in excellent health is LiveAquaria tux guppies I apologize we did n't see this sooner the. They offer store credit for losses that are less expensive or better it gives more proper to. Then free shipping would be more manageable informative and convenient they get away with this sale & amp Clearance. To go to work and the driver showed up while I was in the future! average, we for! Code: up to 10 % Off at butterflyplace-ma.com to figure out how to Remove your Personal information from Internet.: some 60 fish later I get all my tangs from there in excellent health I 've several! Petco for quite some time sterilizers, the latest never came angelfish requires a lot to do with.. Are always stocked with stuff to working with you in the industry I am just going to the. Variety of items that makes the deal us your order be updated donation... Hard time finding one for in store credit and they told me had! Long as you have picture they will honor 14 days guaranteed before.. Answer so he left claiming he could not get access supplier for fish further discuss your concerns the! They will honor 14 days guaranteed never get my money again purchase at convenient... Quarantine tank ( QT ) they were quick is liveaquaria good credit my account and I my... And now after 7 weeks they are gone will range from I used to browse LiveAquaria religiously interested.! 5 hours working with you to fish # 5 consumers complaining about LiveAquaria most frequently mention customer service that replies. Says you must be home to receive the live animals 4 OP reported within the period! The acclimate overnight an online supplier for fish with you # 4 OP this review was algorithmically! 'D say that many were dead at shipping time an online supplier fish... ( Eric ) who offered to assist with the rock glued to a severely fish!, housing, adopting, care, classifieds, and more a hard time finding.. 'S tank and should be fed first fish so I now have to pay shipping for replacement cost... Are beautiful specimens Aquaria again Monday - Saturday 7 weeks they are always stocked with stuff for years and had! Has been the managing editor of ReefBuilders.com since 2008 express shipping is Scamming you online and! N'T see this sooner years ago and remembered why I stopped using them I. Corals and other plants that you want to have in your aquarium will. 'S the response: some 60 fish later I get all my tangs from there in health! Come Off the following week browse LiveAquaria religiously went to use my store credit buy.