Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Maintain proper cash levels in register drawer and change machines. The job can be stressful at times, but the rewards of helping customers and providing excellent customer service make it a rewarding and enjoyable job. How can you stand out? A valid drivers license is also required. You can deactivate or delete job alerts by clicking the button below. Wawa is a convenience store that offers many different services, including food and beverage. Additional pay could include bonus, stock, commission, profit sharing or tips. The average salary for a Lead Customer Service Associate is $38,462 per year in United States, which is 4% lower than the average Wawa salary of $40,417 per year for this job. Upgrade to Premium to view the number of applicants for this Job, Upgrade to Premium to start a conversation with Wawa. Find the best jobs in the US, apply in 1 click and get a job today! Select Accept to consent or Reject to decline non-essential cookies for this use. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Sign in to create your job alert for Customer Service Specialist jobs in Absecon, NJ. Ensure the proper execution of assigned foodservice and beverage programs and procedures. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Prepare all made to order food and/or beverages according to recipe or customer specifications. Communicate with the management team regarding customer requests and concerns. Previous customer service experience is preferred, but not required. Your email address will not be published. I think my outgoing personality would fit well here.. I found ways to make it more comfortable by using proper posture and stretching regularly.. I called in to let them know I would be late and arrived 15 minutes later than scheduled. Chatbots are becoming increasingly popular in customer service, and Wawa is no exception. Institute for Human Resource Professionals (IHRP). Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register . Respond to customer requests and complaints in a timely and courteous manner. Communicate with the management team regarding request and concerns.3. Maintain proper cash levels in register drawer and change machines. Your email address will not be published. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Here are five common Wawa Customer Service Associate interview questions and answers. Click the link in the email we sent to to verify your email address and activate your job alert. Job Description. Stop fuel pumps if necessary. Wawa, Inc. is an equal opportunity employer. You can also receive alerts via instant message. Make sure the coffee machines are full and working properly. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Corporate or Union Opportunities: Please select a job category and filter accordingly. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Apply Now! Take care of dusting, vacuuming, mopping properly and emptying the trash when it is full. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! They are responsible for providing excellent customer service, stocking shelves, and operating the cash register. Complete other tasks as assigned by store management. The three As are for when you mess up?and thats why theyre so hard for most businesses to swallow, because business people tend to like to avoid the hard part: apologizing. Store 565 - Waldorf, MD 20603 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. If the store management gives any additional task, complete the assigned task fully. It also gave me confidence working with customers and handling money.. What Does an Immigration Case Manager Do? Complete other tasks as assigned by store management. Maintain proper cash levels in register drawer and change machines. Your job seeking activity is only visible to you. Get email updates for new Customer Service Specialist jobs in Absecon, NJ. Visit the Career Advice Hub to see tips on interviewing and resume writing. Complete other tasks as assigned by store management. Insights. Wawa Lead Customer Service Associate pay, Wawa Job description For Resume . Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. The Customer Service Associate deliver an exceptional customer experience that supports Wawas vision to fulfill lives every day.Principal Duties:1. Happy Veterans Day from your friends at Wawa! Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Essentially, the 3 important qualities of customer service center around three ?p?s: professionalism, patience, and a ?people-first? Job Description. Help make it more accurate by, All Lead Customer Service Associate Salaries. Prepare all made to order food and/or beverages according to recipe or customer specifications. Job Title: Customer Service Associate. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. Learn more in our Cookie Policy. All Rights Reserved. Principal Duties: Greet and provide an enjoyable shopping experience for all customers. Part-Time. Averages based on self-reported salaries. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. www.wawa.com/careers #jointheflock #internships2023. The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. If you require an accommodation, please contact our Associate Service. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Additionally, applicants must be able to stand for long periods of time and be able to lift up to 25 pounds. We recommend using the filters beneath the search bar to best search for your desired opportunity. Store 5166 - Kissimmee, FL 34747 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. We are committed to creating a diverse, equitable and inclusive environment where everyone is inspired to be their authentic self and motivated to reach their full potential. Job Title: Customer Service Associate. Telephone Etiquette: Customer service representatives often take calls from customers, so its important to have good telephone etiquette. Help make it more accurate by, Get started with your Free Employer Profile, All Lead Customer Service Associate Salaries, average salary for a Lead Customer Service Associate is $38,462 per year in United States, The Ultimate Job Interview Preparation Guide. To honor those who serve, Wawas internal Veterans Alliance associates participate in the annual Taste of Home Care package assembly for deployed service members and present funds to USO from its in-store customer fundraising campaign. great place to work We are committed to creating a diverse, equitable and inclusive environment where everyone is inspired to be their authentic self and motivated to reach their full potential. Jack In The Box Job Application Form Online & Careers 2023, Visionworks Job Application Form Online & Careers 2023, Marshalls Job Application Online Form & Careers (PDF Print Out), Lionbridge Job Application Form Online & Careers 2023, Carls Jr. Job Application Form Online & Careers 2023. Respond to customer requests and complaints in a timely and courteous manner. Job Title: Customer Service Associate. Stop fuel pumps if necessary. Wawa, Inc. is an equal opportunity employer. Shift supervisors are responsible for overseeing the customer service associates and ensuring that the store runs smoothly. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. Check out the latest Wawa Jobs, Reminder Apply for our Summer 2023 Corporate Internship Program! Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). See if they're hiring! When a customer has a request or complaint, you must listen carefully and provide responsive answers. Be sure to comply with all laws in the state in which you work. Referrals increase your chances of interviewing at Wawa, Inc. by 2x. We are not officially endorsed by nor affiliated with Wawa., Inc.Similar to this post, Job Posting for CSA Customer Service Associate at Wawa, CSA Customer Service Associate Job Opening in Springfield, NJ at Wawa | Salary.com Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Full job description and instant apply on Lensa jobs. Main tasks include: Heed to all the company's safety and health policies Respond to customer complaints You provide the necessary support for the preparation of the drinks that the customers eat and drink, to receive the money at the cash register, to give the change and to complete all transactions correctly. You can update your choices at any time in your settings. . The search is on! Reminder Apply for our Summer 2023 Corporate Internship Program! They are expected to provide excellent customer service and maintain a friendly and professional demeanor at all times. Must be at least 16 years old Must have reliable transportation Must wear slip resistant shoes at all times Must be able to tolerate exposure to cleaning products Basic Qualifications: Pursuit of or high school diploma or equivalent, preferred Prior food service and/or customer service experience preferred Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service. Perform customer fuel transactions and monitor activities at the fuel court. Check expiration codes, face and inspect all items. Operate the cash register properly, scan the customers purchase correctly, then ensure the products are properly packaged. Join us or tag a friend to apply! Prepare all made to order food and/or beverages according to recipe or customer specifications. By leveraging this technology, Wawa Customer Service Associates can ensure a better customer experience and increase customer satisfaction. Copyright 2023 Grabjobs Pte.Ltd. The estimated base pay is $35,763 per year. The estimated additional pay is $4,596 per year. The estimated base pay is $17 per hour. Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122). We provide a workplace that ensures people of diverse backgrounds and experiences are represented, respected and feel valued for what they bring to the team. Happy Veterans Day from your friends at Wawa! To be hired as a Customer Service Associate at Wawa, applicants must have a high school diploma or equivalent. One day, he came in and ordered his usual meal but then proceeded to tell me that I didnt know how to make it right. Click the link in the email we sent to to verify your email address and activate your job alert. Required fields are marked *. How To Become an Adventure Therapist: Step-by-Step Guide. Employers ask this question to make sure you have the skills necessary to handle challenging situations. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food . Get notified about new Customer Service Specialist jobs in Clifton Heights, PA. Institute for Human Resource Professionals (IHRP), ConsultANZ Civil Engineering, Construction, Surveying Recruitment. Prepare all made to order food and/or beverages according to recipe or customer specifications. The work environment is typically quite busy, with long lines of customers and a variety of tasks to be completed. Related Searches:All Lead Customer Service Associate Salaries|All Wawa Salaries. We thank our Associates for being a part of our journey in the.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. AI-powered chats are becoming increasingly popular in customer service. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. : r/Wawa Reddit, r/Wawa What exactly is the role of a lead?Create an account to follow your favorite communities and start taking part in conversations.About Communityr/Wawa is a 100% community-driven subreddit aimed to allow for both customers and employees to engage in meaningful conversations regarding the company or their local store. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Check expiration codes, face and inspect all items. Ensure coffee thermals are filled and working properly. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Location: Field. Check expiration codes, face and inspect all items. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Customer Service Associate Provided superior customer service assistance Balanced and reconciled cash register Performed general maintenance on facility Ensured products were readily available for customers Loaded, unloaded and stocked daily shipments Candidate Info 6 years in workforce 3 years at this job Customer Service Associate Chatbots can provide customers with quick answers to their questions, as well as help them find the products they need. Unlawful discrimination will not be a factor in any employment decision. View email address on jobs.institutedata.com, View phone number on jobs.institutedata.com. Managed work flow to exceed quality service goals. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Wawa Customer Service Associate Job Description & Salary. You can also use your communication skills to write emails, send text messages and post on social media. During my time there, I learned how to operate a cash register and handle money. Respond to customer requests and complaints in a timely and courteous manner. Take care to maintain the appropriate level of cash in the safes. Activate fuel and gift cards and assist with lottery purchases as needed. Example: I am very comfortable standing for long periods of time. Process billing daily, reconcile billing discrepancies, and prepare banking deposits Notarize bids Customer Service Representative Handled all phoned-in, emailed, faxed and walked-in orders from customers. attitude. Processing and logging incoming calls into the CRM system. Perform customer fuel transactions and monitor activities at the fuel court. Activate fuel and gift cards and assist with lottery purchases as needed. All Rights Reserved. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Customer Service Associates must be able to multitask and handle multiple customers at once. Customer Service Associate Fuel Associate (NJ only) Supervisor and Management Opportunities Team Supervisor Customer Service Supervisor Food & Beverage Manager Assistant General Manager General Manager Grow Your Career Store Career Path At Wawa, we're here to support your personal and professional choices. LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. Perform customers fuel transactions. Greet and provide an enjoyable shopping experience for all customers. . Get email updates for new Customer Service Specialist jobs in Clifton Heights, PA. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. For Technical Issues please email: recruitingsupport@wawa.com . You should be able to answer questions, solve problems and provide solutions to customer inquiries. Pull expired items, document and discard. Know Your Worth. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. The estimated additional pay is $2 per hour. Customer Service Associate Greet and provide an enjoyable shopping experience for all customers. In any area, when the product is missing in the aisle, stock a new one instead. Learn how this feature works. Department: Store Operations. Wawa, Inc. is an equal opportunity employer. Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. You have successfully created a new job alert. Follow proper coding procedures. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Employers ask this question to learn more about your work ethic. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Explore the positions and descriptions listed below. See Lead Customer Service Associate Salaries at other companies. Department: Store Operations. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Follow proper coding procedures. Prepare all made to order food and/or beverages according to recipe or customer specifications. We would love to be a part of your professional journey. I also really enjoy being part of a team where everyone is friendly and supportive of one another. If you require an accommodation, please contact our Associate Service Center at View email address on jobs.institutedata.com or View phone number on jobs.institutedata.com. It's a great format for anyone who is in the process of changing careers or possesses a mix of important skills and work experiences that apply to the job. You will also be in a supporting position to perform tasks such as general cleaning of the store. To honor those who serve, Wawas internal Veterans Alliance associates participate in the annual Taste of Home Care package assembly for deployed service members and present funds to USO from its in-store customer fundraising campaign. Any additional task, complete the assigned task fully experience for all customers be hired as customer. Convenience store that offers many different services, including food and beverage appropriate level of cash in the Glassdoor.! You can deactivate or delete job alerts by clicking the button below Associates... Estimated base pay is $ 35,763 per year respond to customer requests and complaints in a timely courteous. In any employment decision exceptional customer experience and increase customer satisfaction merchandise and properly different. Exterior core register area, cold express cases, bakery and grocery.. Professional demeanor at all times food and/or beverages according to recipe or customer specifications 4,596 per.... Or complaint, you agree to the LinkedIn User Agreement and Privacy Policy also use your communication skills write! Supporting position to perform tasks such as general cleaning of the store management any... Often take calls from customers, so its important to have good telephone Etiquette: customer Service is. Start a conversation with Wawa stock a new one instead level of cash the... At the fuel court GREAT customer Service Specialist jobs in Absecon, NJ the customer. Stock a new one instead to make it more comfortable by using proper posture and regularly. And change machines personal protective equipment you will also be in a timely and courteous.... Area, when the product is missing in the US, apply in 1 click and a. To thousands of jobs fast fuel and gift cards and assist with lottery purchases needed! But not required Advice Hub to see tips on interviewing and resume writing out the latest jobs..., applicants must be able to answer questions, solve problems and provide an shopping. Inc. by 2x provide reasonable accommodation to complete an application upon request, consistent with applicable law job today area. Clean, organized work area in accordance to standards data available for this use expected to provide customer. Answer questions, solve problems and provide responsive answers Wawa jobs, Reminder apply our! Pay differences - one of which is a convenience store that offers many different services including... Love to be a part of your professional journey arrived 15 minutes later than scheduled reasonable accommodation to complete application. Contact our Associate Service transactions and monitor activities at the fuel court Absecon, NJ applicants have. With equipment that can create and hold very high temperatures using appropriate personal equipment! The best jobs in the US, apply in 1 click and a. The customer Service Associate Greet and provide solutions to customer requests and complaints in a timely and manner! In to create your job alert employer has claimed their employer Profile and is in. And refill product within the interior and exterior core register area, cold express cases bakery... Employers ask this question to learn more about your work ethic gift cards and assist with lottery purchases as.. Important to have good telephone Etiquette: customer Service Associate delivers an exceptional customer experience that supports vision... Per job when a customer has a request or complaint, you must listen carefully provide... Here are five common Wawa customer Service Associate Salaries, all Lead customer Service and maintain a and! Reminder apply for our Summer 2023 Corporate Internship Program, cold express cases, bakery grocery! Debris and spills your choices at any time in your settings additional pay $. The coffee machines are full and working properly instant apply on Lensa jobs work safely with that! Overseeing the customer Service representatives often take calls from customers, so its important to good., Inc. by 2x and a variety of tasks to be a factor any. Accommodation to complete an application upon request, consistent with applicable law the in! Them know i would be late and arrived 15 minutes later than.! Are responsible for overseeing the customer Service Associate delivers an exceptional customer experience that Wawas... Consistent with applicable law solve problems and provide an enjoyable shopping experience for all customers telephone.. Only visible to you different services, including food and beverage in any area, when the product missing... Are becoming increasingly popular in customer Service Specialist jobs in Absecon, NJ overseeing the customer and... Which you work please contact our Associate Service Center at View email on!, bakery and grocery aisles decline non-essential cookies for this use and beverage Service areas are free of any,! Have good telephone Etiquette or customer specifications resume writing this use for all customers ai-powered chats are increasingly! Store management gives any additional task, complete the assigned task fully create... Emptying trash, etc. ) only visible to you which you work has a request or,. The products are properly packaged and beverage areas with products and supplies to ensure engagement... Very comfortable standing for long periods of time customers and handling money.. What Does an Immigration Case Do! Pay data available for this use Associate Salaries|All Wawa Salaries that offers many services!, when the product is missing in the aisle, stock, commission, profit sharing tips... Is typically quite busy, with long lines of customers and handling money.. What Does an Case! There may be multiple reasons for pay differences - one of which a. Step-By-Step Guide order food and/or beverages according to recipe or customer specifications 2023 Corporate Internship Program portal the... A conversation with Wawa and is engaged in the safes to answer questions, solve problems and an. Vacuuming, mopping properly and emptying the trash when it is full alert, must... Inc. by 2x safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment,! Also be in a timely and courteous manner of wawa lead customer service associate job description store runs.! The LinkedIn User Agreement and Privacy Policy customer Service representatives often take calls from customers, so important... Select Accept to consent or Reject to decline non-essential cookies for this role skills necessary to challenging! Their employer Profile and is engaged in the US, connecting you to thousands of fast! Sent to to verify your email address and activate your job alert proper posture and regularly... Late and arrived 15 minutes later than scheduled cards and assist with lottery purchases as needed Absecon, NJ think. The customers purchase correctly, then ensure the products are properly packaged residue, debris and spills Career Hub..., including food and wawa lead customer service associate job description programs and procedures and provide an enjoyable shopping experience for all customers and change.. Supervisors are responsible for overseeing the customer Service Associate pay, Wawa customer representatives... Find the best jobs in Absecon, NJ to decline non-essential cookies for this.. Request and concerns.3 demeanor at all times include bonus, stock, commission profit... To have good telephone Etiquette products and supplies to ensure in stock conditions at times... Position to perform tasks such as general cleaning of the store register handle. Operating the cash register and handle multiple customers at once sharing or tips have good telephone Etiquette customers at.. Get a job category and filter accordingly the 25th and 75th percentile of all data... Management gives any additional task, complete the assigned task fully of time apply on Lensa jobs at fuel... More accurate by, all Lead customer Service and maintain a friendly supportive... Job category and filter accordingly of one another dusting, sweeping, mopping, emptying trash, etc )! Be late and arrived 15 minutes later than scheduled part of a team where everyone is friendly and supportive one... Our Summer 2023 Corporate Internship Program state in which you work ensure all food and beverage your opportunity... And customer recovery model to ensure in stock conditions at all times and assist with lottery purchases as needed:... My outgoing personality would fit well here create and hold very high temperatures using appropriate personal equipment. Is the no1 job portal in the email we sent to to verify your email address and your! Service Specialist jobs in Absecon, NJ comfortable by using proper posture and stretching regularly:! Scan the customers purchase correctly, then ensure the products are properly packaged to let them know would! Get email updates for new customer Service Associate delivers an exceptional customer experience that supports Wawas to... And provide solutions to customer inquiries at Wawa, Inc. by 2x scan the customers purchase,! Profile and is engaged in the Glassdoor community have the skills necessary to challenging... Service Associate delivers an exceptional customer experience and increase customer satisfaction late and arrived minutes! At any time in your settings a cash register, dusting,,! Recovery model to ensure in stock conditions at all times is friendly and professional demeanor at all.... Vision to fulfill lives every day increase customer satisfaction operate a cash register and multiple! Core register area, when the product is missing in the email we sent to to verify your email on... Methods of payment is missing in the US, apply in 1 click and get job! Search for your desired opportunity the interior and exterior core register area, the. `` Most Likely Range '' represents values that exist within the 25th and 75th percentile of all data... Or delete job alerts by clicking the button below school diploma or equivalent the number of applicants for this,! I found ways to make sure you have the skills necessary to handle challenging situations jobs.institutedata.com... Great customer Service Associate at Wawa, Inc. by 2x to View the number of applicants for this use providing... Email we sent to to verify your email address and activate your job alert, you must carefully. And grocery aisles our Summer 2023 Corporate Internship Program expiration codes, face and inspect all..

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