The house is a 2 story 2100sqf with 4 ton A/C. If you haven't already, set up eco+ for your home. Turn off the power to your HVAC system at the circuit breaker panel box. Not all thermostats use batteries; many are wired into the electrical system of the house. You'll graduate to"Dr. Thermostat" in no time! They act like its the greatest thing ever because it has a clunky online portal to control your thermostat with and it can automatically adjust the temp based on what the pricing tier is for a given time. (877) 832-6747, 811 Its your job to get inside and check things out to help determine if your thermostat is indeed in need of repair or even replacement or just a little TLC. TECO Energy is an Emera company. Make your thermostat troubleshooting easier with these steps. One reason your thermostat might not be letting you change the temperature is because its locked. Heres how you can reset a mechanical thermostat, which is the most common type: As you can see, there is a bit that goes into thermostat troubleshooting. eco+ makes it easy to use cleaner energy and reduce your carbon footprint. Ive had to adjust thermostats that were off by as much as 3 degrees. One common cause of this issue is a dirty thermostat that cant properly regulate the temperature in your home. Press J to jump to the feed. "They will sit and show you how on the laptop how to set up your thermostat based on your usages, your habits. They'll get you all set up for when your appliances trigger on and off," said Anastasiou. | 1.4.1221 | RV, Florida Conservation and Technology Center, Variable Frequency Drive Control for Compressors. Round Non-Programmable Thermostat with 1H Single Stage Heating, Klein-Kurve 8-20 AWG Wire Stripper/Cutter, Shop Sanitize Detergent Packs Top Load Washers, Standard Electrical Double Oven Gas Ranges, Fingerprint Resistant Wall Oven & Microwave Combinations, Stainless Steel Fingerprint Resistant Single Oven Gas Ranges, Best Master Furniture Queen Platform Beds, Aluminum Rev-A-Shelf Pull Out Cabinet Organizers, Stainless Steel Greater than 12 Pull Out Kitchen Faucets, Shop Ship to Home Bottle brush plant Bushes, Round-28 ft. Theyll get your thermostat back up and running! The results have been so significant, he now looks forward to getting his power bill. Alternatively, the problem could be a result of dust and dirt on your actual HVAC system. Sign up to get storm preparedness and savings tips! (877) 588-1010 Water Softener Not Using Salt? I currently have a solar array with a battery backup, and I'm not seeing anything that says Solar is excluded from using the Energy Planner program, like it has been in the past. We are observant of the high period, so we do make adjustments to try to limit usage during this time. This part has the job of ending or starting cooling and heating cycles based on how much conditioned air is still yet to come out of the system. First, ensure the power switch is fully engaged. Set up eco+ Open your ecobee mobile app. Sign up to get storm preparedness and savings tips! For the average household, almost half of the annual energy bill goes to heating and cooling. Turn off the breaker to which your HVAC system is connected. Yes No After you submit the application, you will receive an enrollment/confirmation number that you can use to access your application. Learn how . Im going to take a wild guess and say that if youre troubleshooting a thermostat it means the link between you and your heating or cooling system is failing you. Turn on your thermostat to to complete the resetting process. Saturday and Sunday: 9am - 5:30pm CDT, Online Order Support and Customer Service Cooling - Displays on the iThermostat as COOL. Search for your product name or model number to select your product from the options that appear below Not sure what product you have? This should fix the issue with your thermostat. Your thermostat is making strange noises. This means, your thermostat working properly is a pretty big deal. If it doesnt, its time to replace the transformer. Nope. Total was $373, but we live in Plant City, so about $50 of that is related to living in incorporated Plant City. For electronic models (photo on left), you can use a can of compressed air or just the small brush. Paid receipt/invoice (proof of purchase) - must be purchased new, Photo of Smart Thermostat showing the ENERGY STAR label, Photo of Smart Thermostat installed on the wall. Copyright 2023 HomeRepairGeek.com - All rights reserved. In this case, or if the earlier cleaning solutions dont eliminate the problem, contact an HVAC professional. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Copyright 2023 Emera Inc. All rights reserved. Our Privacy Policy governs the use of your information. But for the sake of this topic, lets look at the facts in more detail. Your HVAC system does not respond when you change the thermostat settings. See, now you can take comfort in knowing your troubles may just be a few tweaks away. "That's . Call the Homeowner number above and select the 'Contractor' option. To get started, TECO checks out your home. State regulators agreed last week to allow TECO to remove the remaining 19,000 customers on the utility's "Prime Time" program by the end of 2016 because it was no longer cost-effective. 487 - Low, 1906 - Medium and 350 High. When you decide you want to raise or lower the temperature in your home, the thermostat is responsible for relaying that message and activating the correct HVAC systems to complete the task. Your thermostat frequently displays the incorrect room temperature. Phone Power Outages or Electric Emergencies (877) 588-1010 Report an outage on our outage map . | 1.4.1221 | Y6. Check r/TampaClassifieds for Buy/Sell/Rent/Job posts. Flip the circuit breaker on and off to see if it reboots your system and fixes the problem. A healthy HVAC system can last longer and save money. Your eyeballs will be your greatest tool at first. 2. By the way, terminals = screws. Got a new A/C the other day so I have to have teco come back and have them reinstall the teco thermostat. Was this article helpful? Contact an HVAC professional for further help. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. We'll take you to the exact aisle and bay. But first As a preliminary step, remove the cover from the thermostat to get started. If you don't have an account, it's easy to create one. The official subreddit of Tampa Bay, home of the Buccaneers, Lightning, Rays, Gasparilla Pirate Festival, historic Ybor City, pristine Clearwater Beach, Hooters, Outback Steakhouse, hot moms, alligators, manatees, skunk apes and more! If so, remove the cover and replace the battery. Next, check and see if your model has whats called ananticipator. (888) 223-0800. Finally, mercury switches need to be level in order to work properly. Try gently removing the cover of your thermostat and lightly brushing it with a cloth to get rid of dust or dirt hiding underneath. Create an account to follow your favorite communities and start taking part in conversations. Material, Sizing, Usage and More. Many. "That's crazy! I currently have a solar array with a battery backup, and I'm not seeing anything that says Solar is excluded from using the Energy Planner program, like it has been in the past. Receive 10% off sitewide on your first order when you sign up for our emails. That main thing is it stay intact. 1-800-633-3991 Energy Star Smart Thermostat. A dirty unit can have a big impact on the temperature reading of the system. 2. To do this, simply access your existing application and enter the enrollment/confirmation number you received when you initially submitted your application. Tighten those babies up! How much do you pay for electric to begin with? As a security precaution, the application will "time out" after sitting idle for an extended period of time. Learn gas conservation tips and more. It's not been uncommon for his busy household to rack up a $400 monthly power bill. With the tiered energy planner rates the bill for electric came to $214. Copyright 2023 Emera Inc. All rights reserved. Make sure that they are inserted properly. Also, it goes without saying that for line-voltage thermostats, ex. Selecting Heating or Cooling Use the SYSTEM button to select your iThermostat system mode. Plus Ill have family staying with me through the week soon and feel like Ill lose any potential savings because theyll be using power during high times. If the thermostat is still unresponsive, make sure the breaker is shut off and remove the cover. Customers on Energy Planner receive an advanced programmable thermostat that's proprietary to Energy Planner. Inside, there are a few parts that can get a little out of sorts, shall we say. Instead, the issue is probably the result of having the wrong size or type of HVAC system for your temperature needs and home. Weve gathered a list of the most common thermostat issues, plus how to troubleshoot them, so you can easily get your thermostat and the rest of your HVAC system back on track. Installing an ENERGY STAR certified smart thermostat to control your heating and cooling system can help you save money and earn a rebate up to $50. The possible system modes are: Heating - Displays on the iThermostat as HEAT. TECO's Energy Planner program Was wondering if anyone would be willing to share what the Energy Planner bill looks like for a household with more than 1,000kWh of use. All requests being submitted online including payments, requests to start, stop or transfer service are being received but the confirmation emails are delayed. If you find that your HVAC system is pumping out heat or air conditioning at a drastically different temperature than you desire, or not producing any heat or AC at all, its time to check your thermostat. Like a car, a thermostat can do its job better after a tune-up. Small devices are installed on your AC, water heater, and internet modem. By Pressing submit, I consent that my information be shared with Trane approved affiliates and third party partners, including connecting me with a local Trane dealer to be contacted about products and services. The official subreddit of Tampa Bay, home of the Buccaneers, Lightning, Rays, Gasparilla Pirate Festival, historic Ybor City, pristine Clearwater Beach, Hooters, Outback Steakhouse, hot moms, alligators, manatees, skunk apes and more! Much like a scale that needs calibrating every once in a while back to a true 0 starting point, so too does a thermostat. Loosen the thermostat body mounting screws with a screwdriver. your heater wont turn on. The HVAC system keeps turning on and off on its own. Open Hours: Additionally, you can perform a simple thermostat calibration with a household thermometer. That was earlier this summer so it's possible they have changed their practice. Tired of forking out big bucks, he called Tampa Electric and scheduled an energy audit. To see if your thermostat truly is faulty (gone off the deep end! Room temperature doesnt match thermostat settings, HVAC system is short cycling or continuously running, Thermostat wont let you change the temperature, Bad thermostat symptoms: How to know if you need a replacement, When to call a professional to fix a thermostat, what temperature to set on your thermostat. Order before noon for convenient scheduled same-day delivery. Well start with basic visual stuff, then move on to a couple other tests. Well use this information to improve our help and support content in the future. Be sure to write down and save the enrollment/confirmation number. 9am to 5pm CDT. If you can safely reach your circuit breaker, try flipping it on and off to get your thermostat up and running again. Message us on Twitter for help with our products. Participants in Tampa Electric's Energy Planner program realize lower prices on electricity 87% of the time. T10 Pro Smart Thermostat with RedLINK Room Sensor, See current discounts, promotions and bundles, Find rebates and rewards for upgrading to a smart thermostat. This will ultimately leave you shivering or sweating in your home, neither of which is ideal. Some thermostats provide you with the flexibility to set the cycle rate to match your specific heating system, whether it is forced air, high efficiency forced air, electric forced air, or baseboard hot water. On a slightly different topic - do you not have an option of keeping your own programmable thermostat (Nest in my case)? For Your Online Chat (Espaol). You may need to gently pry or push a button or clip to let itsnap free. Please allow four weeks for processing. Open Hours: Give Light and the People Will Find Their Own Way. . one thats connected directly to wall-mounted or baseboard heater, youll need to have power cut at the breaker box. I have transferred Motherboard into new Cabinet. Learn more about upgrading to a new Honeywell Home Smart Thermostat by Resideo. If you have questions, please email comconreq@tecoenergy.com or call 813-275-3909 on weekdays from 8 a.m. to 5 p.m. If you dont have an account, its easy to create one. Let me know if I can help answer any other questions. And you get a free programmable thermostat. Tampa Electric provides a rebate of up to 50 percent of the project cost, with a maximum of $4,500, when you install one or more smart thermostats. We apologize for any inconvenience and are working to resolve this issue quickly. To clean it, remove the thermostat's cover and use a soft brush to wipe away any dirt or other debris. The Energy Planner portal makes it easy to adjust temperature settings, program appliances and more from. If the thermometer is reading a different temperature than the thermostat, the problem is likely with the thermostat display. Press question mark to learn the rest of the keyboard shortcuts. TECO 'energy planner' program goes high-tech - YouTube TECO 'energy planner' program goes high-tech 1,073 views May 23, 2017 5 Dislike Share Save ABC Action News 747K subscribers TECO. As of the July 1, 2016, acquisition of TECO Energy, Inc. by Emera Inc., TECO Energy is no longer a publicly traded company. Your mercury switch (non-digital) thermostat troubleshooting wouldnt be complete without a few tune-up tricks. If you are uncertain about an individual's association with Tampa Electric, pleasecontact us for verification. Itll be so fun youll forget all about freezing (or steaming!) This material may not be published, broadcast, rewritten, or redistributed. I dont know if $6.87 is really worth it to go back to their outdated thermostat. Use a screwdriver to check that screws are securely in place. Most types that control your whole house are low-voltage and dont need the power turned off. If the breaker isnt the cause of the issue, its a good idea to call in a professional. Any of the other issues above should be investigated by an air conditioning specialist. Learn more about your product, like its technical specs and innovative technology. As of the July 1, 2016, acquisition of TECO Energy, Inc. by Emera Inc., TECO Energy is no longer a publicly traded company. Our analyst will identify major problems and recommend steps you can take to use energy more wisely. "I just kind of used whatever I needed and didn't even think about my usage," Affronti said. Report an outage. My house and I recovered later the next day, but I remember thinking I sure wish it had just been the thermostat and not some $200 part I had to drive across town to pick up. Have you done the math to see what you are actually saving? If you have questions, please emailcomconreq@tecoenergy.comor call813-275-3909on weekdays from 8 a.m. to 5 p.m. Tampa Electric is an Emera company. Get tips on safety around natural gas. TECO reportedly has performed more than 416,500 no-cost home energy audits and paid almost 426,000 rebates to customer who have participated in the company's energy efficiency programs. Heres where you can pay your gas or electric bill and sign up for different payment options. Also the hot water heater is off most of the day. ): If the wiring is all tight and together, and everythings squeaky clean inside, here are a few things to try. Gently clean with a small, soft paint brush or cloth. Your thermostat doesnt remember the temperature settings you programmed. Box 31318Tampa, Florida 33631-3318, Tampa ElectricP.O. Simply enter your login information. With the standard pricing the electric portion would have been 220.87 instead of 214. Here are the common causes of this issue: Dirty Thermostat Once again, your thermostat could use some cleaning. Saturday and Sunday Besides, I can hear the system fan whirring away in the attic. If neither the batteries nor the breaker are the issue, call in an HVAC professional to troubleshoot your system. I am a US resident over 18 years of age and agree to the Resideo Privacy Policy.*. Monitor and control your temperature from anywhere, minimize energy waste, and save on heating and cooling costs when you install one or more smart thermostats at your facility. Saturday and Sunday: To recalibrate, youll find a screw in the middle of the bi-metal coil, orlook for a nut behind them to turn with a pliers. One can go on the pool pump if you've got one, too. "We're buying and making as much power as we can between those hours. Personally I would say not worth it, but I'm curious what you pay while you live in a sauna, With the tiered energy planner rates the bill for electric came to $214. If changing the batteries doesnt help, your homes main power source might be the problem. The solution is equally simple: try replacing the batteries to see if your thermostat powers back on. There are a few quick ways to start the thermostat troubleshooting process. Get all those dusties out. Reduce your carbon footprint by choosing natural gas appliances. That's a lot of money," Affronti said. This will allow you to make changes and upload any required files. The A/C is set to 80 from 8am to 6pm, we only run the dish washer during low hours, only run the hot tub filter during low hours and set all our laundry to run during low hours. In this case, call in an HVAC professional to help determine if you need a system. And you get a free. Give This A Try! As soon as you click on the link, it will open in a new tab so you can continue to review the instructions and, if necessary, follow the troubleshooting steps. Learn the importance of calling before you dig. Use a level to check for level. I expected the house to be roasting while I was away (and it was! Step 2: just log in with your access details. Remove the cover plate to your thermostat. All day (24 hours), Monday through Sunday. After the audit, he decided to sign up for TECO's free energy planner program. Available Monday Friday from 8am to 6pm CST, We use cookies to enhance your experience on our website. The most likely cause of your thermostat not turning on is relatively simple: dead batteries. Think of your thermostat as the manager of your heating and cooling systems. The process of resetting your thermostat really depends on the kind of thermostat you own. Your thermostat operating manual will tell you to match the cycle rate setting to your heating system type. Edit to add. Test the transformer: His bill's been slashed in half most months. A typical hot water system would cycle less then that. I just have my own Ecobee smart thermostat. Report Gas Leaks 877 TECO PGS (877) 832-6747 Call Before You Dig 811 sunshine811.com Customer Care Tampa Electric Toll-free (888) 223-0800 Polk (863) 299-0800 For Business 866 TECO BIZ (866) 832-6249 TECO Peoples Gas Toll Free 877 TECO PGS (877) 832-6747 The first possibility to look into when you find a blank thermostat screen is to check if the unit needs to have its batteries changed. Box 2562Tampa, Florida 33601-2562. Restore power at the circuit breaker panel box. This was a little on the high side because the A/C was taking a shit and using more power than normal. We'll start with basic visual stuff, then move on to a couple other tests. If your thermostat is experiencing issues and none of the troubleshooting tips weve mentioned above seem to fix the problem, its a good sign a new thermostat is in your future. You can turn the anticipator in either direction to adjust this compensation. In the past year and a half on energy planner, it's only topped $200 dollars one time. As an Amazon Associate we earn from qualifying purchases. Help Center - tecoaccount.com Help Center We are experiencing issues with sending out confirmation emails. But, if you do find yourself in a situation where your thermostat isnt cooperating, dont panic! What helps us as a utility, is getting people to shift their load off that time," said Wendy Anastasiou, Tampa Electric residential energy analysts supervisor. If your HVAC system suddenly wont work, check the main power source in your home for a blown fuse. I've no interest in replacing it with some other low tech "smart" thermostat. Tip:As you clean coils, start with the thermostat in the lowest setting, then adjust to highest setting and clean again. Thanks. Joey now cranks his AC to 82 during the day, only keeps the water heater on four hours a day, and does dishes and laundry at night. Leave that to the professionals. After getting a new system, be sure to protect it with a warranty. For the average household, almost half of the annual energy bill goes to heating and cooling. TECO is offering a backup electric generator from Generac. Follow our interactive troubleshooting guide to find answers to your systems problems. "You can really live your normal life and save a lot of money if you just make a few adjustments," said Affronti. Dont worry, you wont have to change the oil. Get energy efficiency tips. Here are some tell-tale signs that your thermostat is malfunctioning and needs to be fixed or replaced: Experts often recommend fixing or installing a thermostat on your own for this reason alone. How often your heat turns on and off depends on may factors including the type of heating system you have as well as how much your system needs to run to maintain your temperature setting (in other words, how cool or cold it is outside). My Powerwall let's me grab daily metrics, so I'm debating on shuffling things around for a couple days to a week and pulling the dailies and running numbers on it to see whether or not it would be cheaper to flip over. Sign up for paperless billing or budget billing. Theres a little trial-and-error involved here so, adjust a little at a time and check your results. Attention Energy Planner customers:ENERGY STAR Smart Thermostats are not compatible with Tampa Electric's Energy Planner program. To test, get s second thermometer and tape it to the wall next to your thermostat. To do this, simply access yourexisting applicationand enter the enrollment/confirmation number you received when you initially submitted your application. It's been blocked for solar users for a while now, but I also know that once you sign up for it, I don't think you can unsign up from it, so I want to do some homework on things before I try to sign up. If you have eco+, select it from the main menu. Monday through Friday:9am to 8pm CDT Unlike water, alcohol evaporates quickly and picks up dirt really well. Homeowners should never try to troubleshoot electrical issues or repair a faulty HVAC system part on their own. A December 2013 storm knocked out power to nearly 600,000 homes and businesses in Michigan. Since the bi-metal coils on a mercury switch thermostat need to be sensitive to temperature changes, its good to have these sparkling clean. Was debating on shifting my EVs to charge at night, and have my battery backup take over during the "high" usage period, so that I only need to worry about the "medium" and "low" billing periods, to kind of do a "dry run" of being on the Energy Planner program, and seeing what that'd look like. In-Home Energy Audit: Schedule a free in-home audit with one of our analysts by calling the number listed below. If there are any loose wires or wires that are cut or corroded, they should be clipped, stripped and reattached to the terminal screws. Therefore, if your HVAC system is suddenly not working, the cause could be the thermostat not properly relaying temperature changing messages to the system. You should check coils or strips for dust and grime. Just tape the thermometer on the wall next to the thermostat, wait 15 minutes, and check if the two are reading the same temperature. Check the Circuit Breaker If the batteries weren't faulty, then check if your thermostat is receiving power. Was wondering if anyone would be willing to share what the Energy Planner bill looks like for a household with more than 1,000kWh of use. Your thermostat issue is caused by faulty electrical controls or wiring. Sign up for our Tampa Electric e-News Update. All you can do now, is replace it. Started looking at my bills and did the math and I only saved $6.87 for the last billing period with the energy planner pricing. Feel for loose or disconnected wire connections. My wife and I work from home, so we're here all day most days. 9am to 5pm CDT. Some thermostats provide you with the flexibility to set the cycle rate to match your specific heating system, whether it is forced air, high efficiency forced air, electric forced air, or baseboard hot water. You are getting higher bills than usual (without a significant increase in usage). It also assumes some very basic level in handiness to do a couple of cleaning tasks, a quick check to test the accuracy of your thermostat and to rule out any other components in your system. A typical forced air system will cycle about five times in an hour, this is normal. Page 8 When the system is Off, OFF displays to the left. The smart thermostat must have the following capabilities: Before work begins, please submit the following information to Tampa Electric using theSmart Thermostat program rebate application. Thermostat in no time!